Salesforce Administrator

United Planet is looking for volunteer interns to join our team and assist in improving our Salesforce engagement. This position involves consulting primarily with our Quest Department, which focuses on “Quest” programs that are from 1 week to 1 year in duration. First priority is to improve our reporting, automate more lead engagement, streamline enrollment management, accounting and third-party integrations. The position may entail daily communication, advising, and coordination with the team. This is a great opportunity for those interested in gaining experience in Salesforce administration particularly in the non-profit field.

Summary/Objective: Consult on the team’s use of Salesforce.

Responsibilities

  • Solve business problems by further customizing the Salesforce Platform to our needs
  • Build, configure, and automate technology solutions.
  • Work with stakeholders to define system requirements and customize the platform.
  • Enable users to get the most out of Salesforce technology.
  • Support users, manage data, maintain security standards, and deliver actionable analytics.
  • Maintain the platform
  • Make it as easy as possible for users of any technical level to use Salesforce
  • Be current on the platform’s new tools, capabilities, and updates

Desired experience

  • Preferably a Certified Salesforce Administrator
  • Preferably skilled in:
    • Product Management
    • User Management
    • Data Management
    • Security
    • Business Analysis
    • Automating Processes
    • Analyzing Data
  • Demonstrated resourcefulness and attention to detail in past endeavors
  • Highly organized and task-oriented
  • Previous volunteering or community service experience preferred
  • Spanish, German or English fluency a bonus

Benefits

  • Gain experience working on an international team.
  • Work in a friendly and dedicated environment and be mentored by experienced managers.
  • Acquire valuable and transferable skills.
  • Build your resume and portfolio.
  • Assist in building a global non-governmental organization which will make an increasingly positive impact in the world for many years to come.
  • After completion of your time on staff at United Planet, you will have the opportunity to participate in United Planet’s International Volunteer (Quest) Programs at cost for life!

How to apply: Please send a resume and cover letter to team@unitedplanet.org. Also, note this is a volunteer/unpaid position.